Yes. Dubai Home Rescue operates round the clock, every day of the year — including weekends and public holidays. AC failures, leaks and electrical faults don’t keep office hours, so neither do we. Whatever the time, call 050 168 5444 and a real person will answer.
Our average dispatch time across Dubai is around 60 minutes. Exact arrival depends on your community and the time of day, but every call is treated as urgent. Before we head out we’ll give you an honest ETA so you’re not left guessing.
You’re quoted before any work begins. Call-out and labour rates are confirmed up front based on the trade and the time of day, and any parts are priced and approved separately — so there are no surprise charges on the invoice. If something isn’t worth repairing, we’ll tell you that too.
All major Dubai communities — Dubai Marina, JBR, Bluewaters, Downtown, Business Bay, DIFC, Jumeirah, Palm Jumeirah, Dubai Hills, Arabian Ranches, Mudon, Damac Hills, JVC, Silicon Oasis, Discovery Gardens, Mirdif and more. If you’re in Dubai and your community isn’t listed, call us anyway — we’ll come.
In most cases, yes. An AC that isn’t cooling, is leaking, icing up or tripping the breaker is one of our busiest emergency services. Our AC technicians carry gauges, refrigerant and common parts to diagnose and repair split and ducted units on the spot — and we’ll be honest if a part needs ordering.
Yes — this is core emergency plumbing work for us. Burst pipes, geyser and water-heater leaks, blocked drains, overflowing toilets and water-tank faults. We stop the water fast, trace the real cause, and repair the pipe, fitting or heater so it doesn’t return.
Our crew are experienced, vetted technicians, and electrical and gas work is carried out by qualified specialists following Dubai safety practice. We use genuine parts where possible, work cleanly, and guarantee the workmanship we carry out.
Usually, yes. Because we’re a multi-trade team — AC, plumbing, electrical, handyman and more — a single visit can clear several issues at once. Tell us everything that’s wrong when you call, and we’ll send the right combination of skills and parts.
Yes. We repair washing machines, dryers, refrigerators, freezers, dishwashers, cookers, ovens, hobs and water heaters across the common home-appliance brands found in Dubai. If a repair isn’t economical, we’ll give you honest replace-versus-repair advice rather than charge for a lost cause.
Yes — we call them home care plans. They include scheduled AC servicing, plumbing and electrical health checks, cleaning and pest-prevention rounds, plus priority emergency dispatch. The goal is to prevent the next 2am emergency rather than just react to it.
Absolutely. Landlords, owners and property managers use us for both emergency and planned maintenance across single units and entire portfolios. You get a single point of contact, consistent reporting, and home care plans that can cover multiple properties.
For a water leak, turn off the water supply and the electricity to affected areas if it’s safe to do so. For an electrical fault or burning smell, switch off the relevant breaker at the distribution board and avoid using the affected socket or fitting. Then call us on 050 168 5444 — we’ll talk you through staying safe until we arrive.
We’d rather you just called
If your question isn’t here, or you’re dealing with something right now, the fastest answer is a quick call or WhatsApp. We’re here.